Read this privacy policy (“privacy policy”, “policy”) carefully before visiting www.cvriser.com (“website”, “websites”, “service”), operated by the company CV Riser LDA (“company”, “we”, “our”).
Creation/Modification Date: 2024-11-24
This policy explains how we collect, use, share, and process information related to the use of our website (“Personal Data”). You will also find information about your rights and duties regarding your Personal Data.
How do we collect/process Personal Data?
We collect personal data when you:
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Visit our website where this Privacy Policy is presented or referenced;
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Visit our offices;
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Visit our pages on social/business networks;
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Receive communication from us, including emails, phone calls, or SMS;
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Use our product/service as an employee of a client to whom we provide access to our services, where we act as administrators of your Personal Data;
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Use our product and upload resumes to be analyzed by our algorithm. The resumes always remain yours (and under your responsibility). We act only as data administrators, not as owners;
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Participate in any event we may organize.
Our website may contain links to other websites managed by other companies. The information management practices of these companies, or any social/business network platforms in our social networks, are governed by their respective Privacy Policies. Therefore, it is also worthwhile to review these companies' Privacy Policies.
What Personal Data do we collect?
Data we collect directly from our websites:
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Your email and name if you log in or create an account through an external partner (like Google or LinkedIn, for example);
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The IP address of your device is always stored on our servers each time you visit one of our websites;
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When you create an account with us, we store the information entered on the account creation page (examples: your email, country, and name);
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If you register for an event, we may collect Personal Data, such as email, company name, country, etc.;
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If you make a purchase on our website or register for an event or webinar, we may need financial and billing information, such as name and address for the invoice, credit/debit card data, or banking information. Sensitive data such as credit card numbers or banking details are not stored on our servers/databases (we will explain this process in the section below: “Data collected by partners”);
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If you interact with our websites or emails, we automatically collect information about your device and usage of our websites and emails, such as IP address or other identifiers (which may be considered Personal Data) through cookies, web beacons, or similar technologies. You can check our Cookie Policy
here;
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If you provide information about our service, such as completing a questionnaire about your user experience, we collect your responses as part of the request and may analyze them to improve our service;
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If you visit our offices, we may ask you to register as a visitor and provide your name, email, phone number, company name, or any other information required for the visit.
If you have provided us with Personal Data of other individuals, you guarantee that you have the authority to do so and understand that the data is subject to this Privacy Policy. If you believe your personal data has been improperly collected, or if you wish to exercise your rights regarding your Personal Data, please contact us using our contact details (available by clicking here).
Data collected by partners:
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If you make a purchase on our websites or register for an event or webinar, we may require financial and/or billing information, such as the name and address for invoicing, debit/credit card details, or bank account information. Sensitive information related to your debit/credit card or bank account details is not stored on our servers/databases. This information is collected by a partner who is legally required to comply with all best security practices related to banking/payment processing. This means your debit/credit card data is unlikely to be compromised because, even if we suffer a cyberattack and the attacker gains access to our servers, no banking data of yours will be stored;
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We will share your email and billing information with our payment processing partner and the company responsible for generating and sending invoices to you. We need to share this data with them, as it would otherwise be impossible to automate payment processing and invoicing;
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We use technologies such as web beacons, pixels, tags, and JavaScript, alone or in combination with cookies, to collect information about the use of our websites and how people interact with our emails. If you have accepted analytical cookies, we will share data with Google Analytics. Google will collect your IP address and calculate metrics regarding the time you spend on our websites (and collect data such as your location, browser type, the pages of our websites you visited, etc.). This information is used to analyze general trends, help us improve our websites, offer a personalized user experience, and enhance website security and maintenance. Google may use the information it collects for remarketing and to understand your browsing interests. For more information, please read the Google Analytics Privacy Policy;
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We may also share your Personal Data with a partner that allows us to send email/SMS communications to our users.
We collect and process your Personal Data for the purposes and based on the legal grounds identified below:
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Providing our websites and services: we process your Personal Data to fulfill contracts with you for the use of our websites and services and to comply with obligations under our
Terms and Conditions. If we have not entered into obligations required by the Terms and Conditions, we base the processing of your Personal Data on our legitimate interest in managing our websites and providing content you have requested (e.g., downloading the cookie policy);
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Improving the security of our websites and services: we process Personal Data by monitoring website usage, creating aggregated data, verifying accounts and activity, investigating suspicious activities, and ensuring our terms and policies are followed. This promotes the quality and security of our services, systems, and applications and protects our rights and the rights of others;
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Handling user registration: if you have created an account with us, we process your Personal Data to manage your account and ensure our agreement aligns with the
Terms and Conditions;
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Managing contracts and customer support: if you make a request to our support team or contact us through other means (including phone), we may process your Personal Data to fulfill the contract and to the extent necessary for our legitimate interest in responding to your request and communicating with you;
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Developing and improving our services: we process your Personal Data to analyze trends and track usage and interactions with our websites and services, to the extent necessary for our legitimate interest in developing and improving our websites and services by showing more relevant content/service offers;
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Sending marketing communications if you have given consent: we will process your Personal Data or device data (which in some cases may be considered Personal Data) to send marketing communications, product recommendations, and other communications (e.g., marketing newsletters, telemarketing calls, SMS, or push notifications) about our company and partners, including information about products, promotions, or events necessary for our legitimate interest in conducting direct marketing;
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Complying with legal responsibilities: we process your Personal Data as necessary to cooperate with public/government authorities, courts, or regulators under our legal obligations per applicable laws involving Personal Data required to protect our rights or for our legitimate interest in protecting against misuse or abuse of our websites, safeguarding property or personal safety, pursuing available remedies, and limiting damages, complying with court orders or legal processes, responding to legal requests, or for audit purposes.
If we need to collect and process Personal Data as required by law (or under a contract with you) and you fail to provide the necessary information when requested, we may be unable to finalize the agreement with you.
You are responsible for the accuracy of the Personal Data you share with us.
Where is your data stored?
We may have servers distributed across the globe. Therefore, your Personal Data may be processed outside your jurisdiction, in countries not subject to an adequacy decision by the European Commission or local legislator/regulator, and which may not offer the same level of data protection as your jurisdiction, such as the European Economic Area (EEA). If you wish, we can seek your consent before making international data transfers.
We are a European company and strive to keep your Personal Data stored within the European Union (EU). However, even if your data is not on an EU server, we always follow best security practices. If you are located in the EU, you may, at any time, exercise your rights under the General Data Protection Regulation (GDPR).
How long do we retain your Personal Data?
We may retain your personal data for a period consistent with its original purpose of collection or as long as necessary to fulfill legal obligations. We determine the appropriate retention period for Personal Data based on its volume, nature, sensitivity, potential risk of harm from unauthorized access or disclosure, the feasibility of achieving processing through alternative means, and applicable legal obligations.
After the applicable retention periods expire, your Personal Data will be deleted. If we are unable to fully delete certain data due to technical constraints, we will implement appropriate measures to prevent any future use of such data.
For more information about data retention periods, please contact us at www.cvriser.com
Your Rights
You likely have certain rights regarding your Personal Data, but these may vary depending on the regulations in your location/region. Depending on applicable laws, these rights may include the right to:
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Access your Personal Data stored by us;
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Obtain information about how we process your Personal Data;
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Correct inaccurate Personal Data and ensure it is complete;
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Delete or remove your Personal Data (also known as the right to be forgotten), as permitted by applicable Data Protection laws;
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Restrict our processing of your Personal Data, to the extent legally permissible;
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Transfer your Personal Data to another controller, as far as possible (also known as the right to data portability);
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Object to the processing of your Personal Data. If we process your Personal Data for marketing purposes, you may exercise your right to object at any time by logging into your account and changing the options;
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Not be discriminated against for exercising the rights mentioned above.
How to Exercise Your Rights
Recommended: If available (and if you are a registered user), you can update your settings, profiles, payment information, and event records by logging into your account and editing the settings or profiles.
Alternatively, if the above approach is not possible, please contact us at www.cvriser.com. We will attempt to respond to all legitimate requests within one month and will contact you if we need additional information to process your request. Occasionally, our response may take longer than a month due to the complexity of the request and the number of requests received.
If you want to terminate your account or request the deletion of your Personal Data and other information associated with your account, please contact us at www.cvriser.com.
Email Marketing
If we process Personal Data for the purpose of sending you marketing communications, you can manage your preferences by clicking the link in our emails to stop receiving marketing communications from us. Alternatively, you can log in to your account and change your communication preference settings.
Please note that opting out of marketing communications does not stop you from receiving business-related communications from us due to your partnership with us (e.g., communications about your subscriptions or event registrations, announcements of new services/features, security information, or changes to our Terms and Policies).
How We Keep Your Personal Data Secure
We take security measures, including organizational, technical, and physical steps, to protect against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure (or access) of Personal Data we collect or use.
While we adhere to industry best practices to safeguard Personal Data, no storage or transmission method is 100% secure. You are solely responsible for protecting your passwords, limiting access to your devices, and logging out after completing your work.
If you have any questions about the security of our websites, please contact us at www.cvriser.com.
Changes to this Privacy Policy
We will update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. If we make changes, we will create a new document and update the "Creation/Modification Date" on the first page of the document. You can also view previous versions by visiting www.cvriser.com. If we make significant changes, we will try to notify you in advance by posting on our website or contacting you directly.
We encourage our users to review our Policies regularly to stay informed about the collection, processing, and sharing of their Personal Data.
Contact Us
If you have any questions about this policy, you can also contact us via email at hi@cvriser.com.
We are committed to working with you to find a reasonable resolution to any concerns you may have regarding your Personal Data. However, if you believe we have not been able to resolve your complaint and are located in the European Economic Area (EEA), you have the right to file a complaint with the relevant supervisory authority.
